Buyer Reading
Welcome! Thank you for choosing our premium scale models. To ensure a smooth experience, please read these notes before purchasing:
1. Product Details
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The models are handcrafted with high precision and designed for display/collecting purposes (not toys).
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Slight variations in color or details may occur due to lighting, photography, or manual production.
- Materials: Made of die-cast metal/ABS plastic; handle with care to avoid scratches.
2. Shipping Policy
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Orders are processed within 3-5 business days (We make a full inspection of the model before shipment. The model you receive should be in good condition).
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Delivery times vary by country (usually 7-20 days). Tracking info will be provided.
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Import taxes/duties are the buyer’s responsibility. Please check your local laws before ordering.
3.Packaging & Delivery Check
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To protect your models during shipping, we take extra care with every order:
1. Secure Packaging
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Your item will be safely packed in air column cushions + sturdy cardboard boxes, with “FRAGILE” stickers clearly marked.
2. Before You Sign for Delivery
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Check the package carefully for any damage (dents, tears, broken seals) before signing.
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Only sign if the package looks undamaged!
3. If There’s a Problem
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Do NOT sign for it if the package is crushed, opened, or visibly damaged.
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Take clear photos/video immediately:
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Show the damaged parts of the product.
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Show the damaged outer box and shipping labels.
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Contact us within 3 days with the evidence. We’ll resend or refund!
Why This Matters:
Once you sign for the delivery, it becomes harder to claim shipping damage. Your quick action helps us fix issues fast! -
4. Care Tips
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Avoid direct sunlight, humidity, or extreme temperatures to protect paint and details.
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Clean gently with a dry, soft cloth. Do not use chemicals.
5. Contact Us
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Questions? Message us via the store’s chat/email. We reply within 24 hours (weekdays).
Thank you for choosing us! 🚗
We’re here to make your collectible journey awesome.